Job is Expired
Location: California, Colorado, Illinois, Michigan, Oregon, Vermont
Compensation: To Be Discussed
Staff Reviewed: Wed, Jun 26, 2019
Job Summary
An email software company needs applicants for an opening for a Remote Technical Support Specialist.
Individual must be able to fulfill the following responsibilities:
- Provide email and chat technical support
- Communicate with customers to answer product questions and diagnose technical issues
- Collaborate with the Engineering team to troubleshoot bugs and escalate issues
Must meet the following requirements for consideration:
- 1-3 years of experience in technical support
- 1-3 years of experience working directly with customers
- Evidence of prior success in a remote role