Remote Technical Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, May 14, 2020

This job expires in 18 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A software developer specializing in marketing solutions for online broadcasters needs applicants for an opening for a Remote Technical Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Provide technical assistance to users
  • Complete support inquires across various platforms, giving personalized and relevant assistance to users
  • Complete QA testing and provide product feedback

Qualifications Include:

  • Proficient at troubleshooting software and familiarity with Windows
  • Minimum 2 years employment experience in a customer facing role
  • Empathy for our users and desire to go above and beyond
  • Experience with streamers- moderation or community involvement