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Remote Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jul 10, 2020
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A software developer specializing in marketing solutions for online broadcasters needs applicants for an opening for a Remote Technical Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Provide technical assistance to users
  • Complete support inquires across various platforms, giving personalized and relevant assistance to users
  • Complete QA testing and provide product feedback

Qualifications Include:

  • Proficient at troubleshooting software and familiarity with Windows
  • Minimum 2 years employment experience in a customer facing role
  • Empathy for our users and desire to go above and beyond
  • Experience with streamers- moderation or community involvement

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