Job Summary
A software developer specializing in marketing solutions for online broadcasters needs applicants for an opening for a Remote Technical Support Specialist.
Individual must be able to fulfill the following responsibilities:
- Provide technical assistance to users
- Complete support inquires across various platforms, giving personalized and relevant assistance to users
- Complete QA testing and provide product feedback
Qualifications Include:
- Proficient at troubleshooting software and familiarity with Windows
- Minimum 2 years employment experience in a customer facing role
- Empathy for our users and desire to go above and beyond
- Experience with streamers- moderation or community involvement