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Remote Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Thu, Jun 04, 2020
Job Category: Information Technology
Employment Status: Independent Contractor
Employer Type: Staffing Agency
Career Level: Experienced

Job Summary

A staffing company has a current position open for a Remote Technical Support Specialist.

Core Responsibilities of this position include:

  • Providing support and assistance to global customer base
  • Ensuring Level 1 Support agents are armed with knowledge
  • Acting as point-of-contact for other internal team members

Required Skills:

  • Bachelor's in a technical field or 3-5 years related experience and/or training
  • 1- 3 years of experience in technical support or software application support
  • Ability to ensure Level 1 Support agents are armed with knowledge they need
  • Ability to provide support and assistance to global customer base of educators

COMPLETE JOB DESCRIPTION

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