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Remote Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 22, 2021
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer

Job Summary

A web hosting company is seeking a Remote Technical Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Install, configure, maintain, and solve errors for content management systems including, WordPress, Drupal, Joomla, etc
  • Troubleshoot why a website is slow or not loading
  • Work with cPanel scripts to tweak settings or fix accounts

Skills and Requirements Include:

  • Ability to work one fo the following EST schedules: 10:00 AM - 7:00 PM; 2:00 AM - 11:00 AM. or  7:00 PM - 4:00 AM
  • Demonstrated advanced cPanel web hosting and server administration experience
  • Experience working in the web hosting industry
  • Proven excellent SSH and command-line skills
  • Knowledge of DNS
  • Knowledge of Mod_Security, PHP applications, Web Errors, Email Errors, CSF, CloudLinux, etc

COMPLETE JOB DESCRIPTION

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