Job Summary

An e-learning company is filling a position for a Remote Technical Support Specialist.

Individual must be able to fulfill the following responsibilities:

• Resolve customer support issues
• Perform quality assurance testing
• Manage project functions

Applicants must meet the following qualifications:

• Experience in web technologies
• High degree of technical aptitude
• Ability to effectively multitask and work with remote contractor development teams
• Ability to support issues that are resolved to the customer’s satisfaction
• Exemplary communication skills, both oral and written
• Home office with high-speed Internet, phone and a computer