Remote Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Jun 01, 2021

Job Summary

A software development company has an open position for a Remote Technical Support Specialist.

Core Responsibilities of this position include:

  • Creating support documents on company's technical and product capabilities
  • Replying to customer inquiries through Support System / Email
  • Supporting key client's onboarding from a technical/product knowledge standpoint

Position Requirements Include:

  • Familiarity with SQL tools, command lines
  • Experience in a client-facing role
  • Experience as Business Analyst/Quality Assurance/Technical Support
  • Mandatory experience with any of the following: e-commerce/marketplaces/dropshipping/e-commerce inventory management or shipping

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