Job Summary
A remote video production & live streaming is searching for a person to fill their position for a Remote Technical Support Specialist.
Candidates will be responsible for the following:
- Troubleshooting real time customer issues during live broadcasts
- Meeting and exceeding established client service standards
- Offering real-time, "game-day" support for our remote video operators
Position Requirements Include:
- 2+ years of experience in AV/Production/IT
- Ability to think strategically, execute methodically, and troubleshoot in real time
- Proven ability to manage multiple, competing priorities simultaneously
- Strong Windows/PCs skills
- A desire to learn new technologies