Remote Technical Support Specialist

Job is Expired

Location: Nationwide

Compensation: Salary

Staff Reviewed: Thu, Dec 02, 2021

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare company has a current position open for a Remote Technical Support Specialist.

Core Responsibilities of this position include:

  • Providing exceptional customer service to all customers while following best practices
  • Troubleshooting problems with network connectivity, web access, Windows, Outlook access, etc
  • Learning and maintaining a high level of knowledge of user computing environment

Qualifications Include:

  • 1+ years of experience performing end-user software and hardware in a mid-to-large size enterprise
  • Knowledge of remote assistance tools, Active Directory, Citrix, VPN, LAN and WAN
  • High school Diploma or GED

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