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Remote Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Tue, May 17, 2022
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company is seeking a Remote Technical Support Specialist.

Candidates will be responsible for the following:

  • Acting as a Subject Matter Expert for products they support
  • Diagnosing and verifying environmental (network/hardware/operating system) issues
  • Serving as an escalation point for other members

Must meet the following requirements for consideration:

  • Strong troubleshooting skills
  • Some knowledge of writing/analyzing SQL queries, relational databases, and web technologies preferred
  • Experience with ERP or supply chain related commercial software products preferred

COMPLETE JOB DESCRIPTION

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