Remote Technical Support Specialist

Location: East
Compensation: To Be Discussed
Staff Reviewed: Mon, Jun 06, 2022
This job expires in: 5 days
Job Summary

A software development has a current position open for a Remote Technical Support Specialist.

Candidates will be responsible for the following:

  • Deploying bug tracking and feature request logging
  • Troubleshooting customer websites using our available tool suite
  • Contributing to larger projects that support our vision and the pillars of our department

Required Skills:

  • Must submit to a background check confidentially processed by our third-party
  • Mid to high proficiency with HTML and CSS and, optionally, Javascript.
  • Knack for taking technical language and making it understandable for the general public
  • Natural at problem-solving - with a huge range of customers using a complex product
  • Desire to work in a respectful, transparent, and collaborative work environment
COMPLETE JOB DESCRIPTION

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