Job is Expired
Location: Alaska, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Kansas, Louisiana, Maryland, Massachusetts, Michigan, Missouri, Montana, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin
Compensation: Salary
Staff Reviewed: Fri, Jan 27, 2023
Job Summary
A healthcare software development firm is filling a position for a Remote Technical Support Specialist.
Must be able to:
- Respond to customers in a timely and professional manner
- Identify areas of opportunity to streamline communication and increase standardization to address customer concerns or issues
- Serve as the first point of contact for customer issues, routing them to the correct internal contact
Qualifications for this position include:
- Bachelor's Degree
- Technical competency and ability to write simple SQL queries
- Minimum of 1 year of experience in a customer-facing role
- Help Desk support experience
- Proficiency using computers in an office environment
- Exceptional communication and organizational skills and attention to detail
