Remote Technical Support Specialist

Location: Nationwide

Compensation: Salary

Staff Reviewed: Fri, Mar 17, 2023

This job expires in: 17 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An education technology company is in need of a Remote Technical Support Specialist.

Core Responsibilities Include:

Exhibiting leadership skills and serve as a role model to all support representatives
Utilizing your in-depth product knowledge and exceptional problem-solving skills
Researching, testing, and logging clear and complete defects for issues reported by customers or found internally

Qualifications Include:

Three years of experience as a Support representative
An understanding of software file structure and the ability to analyze and interpret databases
A demonstrated ability to learn complex querying software
Programming background
Proficiency with operating systems and devices

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Remote Technical Support Specialist

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COMPLETE JOB DESCRIPTION

Company Overview

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