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Remote Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Mar 27, 2023
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Entry Level, Experienced

Job Summary

A marketing technology company has a current position open for a Remote Technical Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Ensure that our platform delivers an excellent user experience
  • Own, troubleshoot, and build a response plan for simple to complex inbound customer support issues
  • Contribute to internal knowledge basis

Qualifications Include:

  • 1-3 years experience in a SaaS technical support role or a background in ad operations
  • Have the aptitude and desire to learn new technologies and skills
  • Experience working with clients
  • Familiarity with Chrome, Safari, or Firefox web developer tools
  • Working knowledge and practical experience using HTML5 and CSS3
  • Working knowledge of Adobe Suite, particularly Photoshop, Figma and Sketch

COMPLETE JOB DESCRIPTION

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