Remote Technical Support Specialist
Job Summary
A provider of telecommunications services needs applicants for an opening for a Remote Technical Support Specialist.
Core Responsibilities of this position include:
- Receiving inbound support calls and online chat inquiries
- Communicating using phone, chat, screensharing, email and other technologies
- Suggesting technical hardware solutions
Qualifications for this position include:
- Company-sponsored visits to our Michigan headquarters
- 2+ years' experience troubleshooting in a customer-facing role
- 2+ years working with Cloud-based software
- Networking, IT or telecommunications certification or equivalent work experience
COMPLETE JOB DESCRIPTION
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Company Overview
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