Job Summary
A healthcare company has an open position for a Remote Technical Support Specialist II.
Core Responsibilities of this position include:
- Setting up and maintaining hardware and software including computers, printers, copiers, faxes, scanners, and projectors
- Receiving, troubleshooting and responding to routine and non routine Help Desk requests
- Educating end users on how to resolve various hardware and software problems
Skills and Requirements Include:
- Willingness to travel up to 5%
- 2 years' experience in a desktop support environment
- Intermediate knowledge of an enterprise environment
- Associates Degree OR 4 years work/military experience in an IT field
- 2 years' experience / working knowledge of Microsoft Office products
