Job Summary
An information technology consulting company is seeking a Remote Technical Support Specialist in Pittsburgh.
Candidates will be responsible for the following:
- Providing superb technical system and user support
- Establishing, maintaining, and increasing client satisfaction
- Documenting, tracking, and monitoring problems to ensure a timely resolution
Qualifications for this position include:
- 2-4 years’ relevant experience
- Proven customer service and problem solving skills
- Excellent communication and writing skills
