Remote Technical Support Supervisor
Job Summary
A company is looking for a Technical Customer Support Remote Supervisor.
Key Responsibilities
- Delivers remote post-sale troubleshooting and diagnostic support services
- Ensures that all products and services function properly
- Resolves technical support inquiries through onsite and/or remote first-level support representatives
Required Qualifications
- Experience in technical support or customer service roles
- Ability to work remotely and manage a team effectively
- Knowledge of troubleshooting and diagnostic techniques
- Familiarity with customer relationship management (CRM) tools
- Relevant technical certifications may be preferred
COMPLETE JOB DESCRIPTION
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Company Overview
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