Job Summary

A financial technology company needs applicants for an opening for a Remote Technology Account Manager.

Individual must be able to fulfill the following responsibilities:

• Communicate with clients to ensure that all of their needs are addressed
• Build strong client relationships to maintain old business
• Resolve complaints and keep track of all processes

Must meet the following requirements for consideration:

• Understanding contracts so one can support the SLAs
• Up-to-date understanding of the industry's consumer behavior
• Strong customer service and interpersonal skills
• Background in payments
• 4-year Degree, or equivalent experience and certifications
• Over 5 years dealing with clients as an Account Manager or Customer Success