Job Summary

A software development company is filling a position for a Remote Technology Bilingual Spanish Customer Experience Representative.

Individual must be able to fulfill the following responsibilities:

• Fostering customer success by efficiently resolving customer inquiries and complaints
• Maintaining attention to detail and accuracy in both verbal (phone) and textual (email, chat, and SMS) communications
• Toggling between multiple systems and databases to look up information

Skills and Requirements Include:

• Demonstrate empathy and excellent listening skills
• High school diploma or equivalent certification
• Previous experience in a high-volume, fast-paced environment
• A strong work ethic and reliability with professionalism and poise
• Superior interpersonal, verbal, and written communication skills
• Maintain attention to detail while performing repetitive tasks