Job Summary

A technology service and digital transformation consulting firm has an open position for a Remote Technology Customer Care Associate in Enid.

Individual must be able to fulfill the following responsibilities:

• Meeting daily task handling through various form & medium of communication, written and/or verbal or phone
• Ensuring accuracy in the tasks completed
• Meeting the quality, productivity targets & defined timelines

Required Skills:

• Demonstrate analytical capabilities while performing tasks
• Should have knowledge on ITES/BPO/KPO/Customer Service /Operations
• Excellent grasping powers able to understand the various processes
• Willing to work in 24/7 environment and sign a service agreement as per company norms
• Should be committed and focused to succeed under challenging work environment
• Should be able to adapt with the changes in the processes and updates in a dynamic process