Job Summary
A software company is filling a position for a Remote Technology Customer Experience Representative.
Individual must be able to fulfill the following responsibilities:
- Foster customer success by efficiently resolving customer inquiries and complaints
- Handle back-to-back interactions in a fast-paced, multi-tasking environment
- Maintain attention to detail and accuracy in both verbal (phone) and textual (email, chat, and SMS) communications
Must meet the following requirements for consideration:
- Previous experience in a high-volume, fast-paced environment
- High school diploma or equivalent certification
- A strong work ethic and reliability with professionalism and poise
- Superior interpersonal, verbal, and written communication skills