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Remote Technology Customer Relations Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Jan 16, 2019
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A big data company is seeking a Remote Technology Customer Relations Specialist.

Must be able to:

  • Monitor the service portal for incoming tickets
  • Triage all incoming tickets
  • Troubleshoot and address tickets submitted by end users

Skills and Requirements Include:

  • Ability to cover other shifts when necessary
  • Proficient with basic HTML coding
  • Experience with WordPress
  • Proficient in basic Microsoft Office applications
  • Experience with image editing software
  • Must meet all other listed company requirements

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