Remote Technology Customer Relationship Manager

Job Summary

A company providing lease purchasing technology has an open position for a Remote Technology Customer Relationship Manager.

Core Responsibilities Include:

• Improving the customer experience and optimize ROI of customer communication program
• Planning and executing delivery of the customer communication strategy
• Overseeing deployment of email and SMS campaigns

Qualifications Include:

• 5+ year's marketing experience in customer acquisition, engagement, retention, and loyalty marketing
• Experience designing and executing email and SMS campaigns
• Experience working with the Salesforce Marketing Cloud
• Strong technical background, problem solving skills, and troubleshooting skills
• Familiarity with HTML and JavaScript and best practices for email design
• Familiarity with multi-touch attribution