Job Summary
An information technology company is seeking a Remote Customer Success Manager.
Must be able to:
- Build and maintain the corporate customer service relationship, may personally call on key client locations as needed
- Assure that services are being delivered in accordance with established Service Level Agreements (SLA’s)
- Assist in determining the level of services needed by the Client to support their business
Qualifications for this position include:
- 5+ years of experience in customer relationship management
- Strong history of driving results in major Account Service Management
- Experience working in large corporate environments
- Demonstrated ability to lead complex project teams to deliver results
- Highly knowledgeable of technology industry trends and strategies
- Ability to communicate (orally and written) clearly and effectively
