Remote Technology Customer Success Manager

Job Summary

A technology company is seeking a Remote Technology Customer Success Manager.

Core Responsibilities of this position include:

• Owning the customer lifecycle (post-sale) for our U.S. customer base
• Uncovering, highlighting, and focusing on up-selling opportunities for all Supermetrics products
• Being our first Customer Success hire in the U.S. and help build a team there

Qualifications Include:

• Relevant work experience in Customer Success, Account Management or similar customer-facing roles
• Experience leading a team
• Experience working in a B2B SaaS environment
• Superb understanding of the digital marketing landscape
• Great interpersonal communication skills
• Proactive and innovative mindset, looking to contribute to the organization’s continued high growth