Job Summary

A privately-held technology company needs applicants for an opening for a Remote Technology Customer Success Manager.

Core Responsibilities of this position include:

• Leading a team of CSMs
• Ensuring that both internal and customer-facing goals and objectives are met
• Driving satisfaction, retention, and expansion of customers

Qualifications Include:

• 2+ years of experience managing teams in customer facing roles
• Ability to learn the technical aspects of our products
• Previous SaaS experience
• Comfort with ambiguity and rapidly-changing environments