Job Summary
A technology company is seeking a Remote Technology Customer Success Manager in Boston.
Individual must be able to fulfill the following responsibilities:
- Proactively connect with existing customers at established points throughout the year
- Project manage customer engagements
- Develop process improvements and best practices to enhance the quality
Applicants must meet the following qualifications:
- Bachelor's degree
- 5+ years of experience in customer-focused role with high-growth SaaS technology company
- Possess strong written and verbal communication skills to effectively present and communicate to all levels of an organization
- Ability to effectively work with cross-functional teams
- Very well-organized, with high attention to detail; ability and experience with developing and executing on customer project plans
