Remote Technology Customer Success Specialist in San Francisco

Job ID: Available for Members

Location: California

Compensation: To Be Discussed

Staff Reviewed: Sun, Jul 26, 2020

This job expires in 20 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Additional Information: Benefits Available

Job Summary

A technology development company has an open position for a Remote Software Solutions Customer Success Specialist in San Francisco.

Core Responsibilities of this position include:

  • Responding to customer queries
  • Identifying customer needs
  • Reporting product malfunctions

Must meet the following requirements for consideration:

  • 1-2 years of experience in Support, Client Service, or Customer Success
  • Salesforce.com, Intercom, and CSM Platform experience
  • Experience with managing multiple projects simultaneously
  • Proficiency with spreadsheets- Microsoft Excel, Google Sheets
  • Strong verbal and written communication skills