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Remote Technology Customer Success Specialist in San Francisco

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Sun, Jul 26, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Entry Level

Job Summary

A technology development company has an open position for a Remote Software Solutions Customer Success Specialist in San Francisco.

Core Responsibilities of this position include:

  • Responding to customer queries
  • Identifying customer needs
  • Reporting product malfunctions

Must meet the following requirements for consideration:

  • 1-2 years of experience in Support, Client Service, or Customer Success
  • Salesforce.com, Intercom, and CSM Platform experience
  • Experience with managing multiple projects simultaneously
  • Proficiency with spreadsheets- Microsoft Excel, Google Sheets
  • Strong verbal and written communication skills

COMPLETE JOB DESCRIPTION

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