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Remote Technology Customer Support Specialist

Job is Expired
Location: Alabama, Alaska, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, U.S. Virgin Islands, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Wed, Sep 15, 2021
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

An advertising technology company is seeking a Remote Technology Customer Support Specialist.

Candidates will be responsible for the following:

  • Investigating and resolving customer inquiries regarding DMS products and services
  • Interacting with customers, Customer Success Manager, and the sales team to handle a variety of post sales service functions
  • Providing ongoing support to customers on website navigation and technical issues

Qualifications Include:

  • 2+ years of inbound customer support experience
  • Strong PC skills
  • Proficiency in standard MS Office applications

COMPLETE JOB DESCRIPTION

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