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Remote Technology Operations Associate in Troy

Job is Expired
Location: Michigan
Compensation: To Be Discussed
Staff Reviewed: Thu, Jul 25, 2019
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Staffing Agency
Career Level: Experienced

Job Summary

A staffing company has an open position for a Remote Technology Operations Associate in Troy.

Core Responsibilities Include:

  • Providing guidance and resolution on technology incidents and service requests
  • Responding to basic questions concerning functionality and configuration settings
  • Documenting and/or monitoring incident and service request case tickets

Required Skills:

  • Ability to travel as needed
  • A minimum of one year of experience
  • Strong customer service experience with technical knowledge/aptitude
  • Proficient to Advanced in Microsoft Office products
  • Proficient to Advanced in the use of Vendor Management Software
  • Fluent PC, internet and web application computer skills

COMPLETE JOB DESCRIPTION

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