Remote Technology Problem Manager

Location: California, Colorado, Florida, Illinois, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Ohio, Texas, Virginia

Compensation: To Be Discussed

Staff Reviewed: Sun, Apr 04, 2021

This job expires in: 13 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A company that provides a software platform for machine data is searching for a person to fill their position for a Remote Technology Problem Manager.

Core Responsibilities of this position include:

  • Documentation and procedures associated with the role
  • Overseeing collaborative efforts to identify root cause and contributing factors

Skills and Requirements Include:

  • 5+ years of proven experience in a related or similar position
  • Expert understanding of Problem Management framework and root cause analysis
  • Experience of working in a highly technical environment with the ability to drive investigations with technical and non-technical teams
  • Strong ability to communicate efficiently and effectively with different teams
  • Good understanding of cloud platforms
  • Ability to work independently with a “make it happen” attitude

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