Job Summary
A marketing technology company needs applicants for an opening for a Remote Customer Support Specialist.
Must be able to:
- Provide world class support to our customers via email and chat
- Become a trusted subject matter expert
- Be the go-to resource for customer questions and platform issues
Qualifications for this position include:
- BA/BS degree is required
- 1 - 2 years customer service experience required
- Strong interpersonal skills and a passion for consistently providing a great customer experience
- Experience troubleshooting tech issues and relaying information in an digestible way to customers
- Must be a quick, clear writer and an amazing communicator
