Remote Technology Support College Program Advisor

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Oct 12, 2021

This job expires in: 16 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A computer, electronics, and mobile device company has an open position for a Remote Technology Support College Program Advisor.

Candidates will be responsible for the following:

  • Providing world class customer service, troubleshooting, and technical support
  • Listening to customers and using technical knowledge, creativity, and passion to meet their needs

Must meet the following requirements for consideration:

  • Potential for tailoring communication and style to differing audiences
  • Able to self-manage and work independently in a fast-paced, constantly changing environment
  • Real passion for customer service and ownership of the customer experience
  • Effective time management including ability to multi-task, organize and prioritize
  • Ability to research and grasp technical information across multiple tools while talking with customers
  • iOS, Smartphone, Tablet, PC or Mac experience

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