Job Summary
An IT solutions provider is seeking a Remote TechOps Escalation Engineer.
Must be able to:
- Provide critical high-level support to consultants
- Help with new systems deployments, upgrades, and general maintenance
- Resolve technical escalations and IT requests
Qualifications for this position include:
- 3+ years of IT operations experience
- MacOS and Windows experience
- Ability and willingness to properly document processes
- Strong understanding of computer networking fundamentals