Remote Telecom Specialist in Hartford

Job is Expired
Location: Connecticut
Compensation: To Be Discussed
Staff Reviewed: Wed, Dec 12, 2018

Job Summary

A financial services company is seeking a Remote Telecom Specialist in Hartford.

Individual must be able to fulfill the following responsibilities:

  • Address service requests
  • Solve incidents
  • Perform troubleshooting

Applicants must meet the following qualifications:

  • Experience in Contact Center Production Support Operations
  • Understanding of business processes AND
  • How they relate to customer experience technology
  • Extensive analytical / troubleshooting skills required for problem resolution
  • Ability to analyze, troubleshoot and provision company's applications

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