Job Summary
A business process outsourcing company has a current position open for a Remote Telecommunications Cisco UC Principal Engineer in Austin.
Candidates will be responsible for the following:
- Performing analysis and diagnosis of complex voice and data network issues
- Designing and deploying full-life cycle Cisco contact center project integrations
- Providing consistent and frequent project status updates
Position Requirements Include:
- Ability to travel to client sites
- 6 years designing, deploying, and configuring complex Cisco IPT solutions
- 1 to 2 years hands on, multi-site contact center systems integration experience
- SIP, H.323 and MGCP voice protocol configuration experience
- Strong experience configuring and troubleshooting Voice Gateways
- Other requirements as outlined in the job description