Remote Telecommunications Collections Specialist in Tallahassee

This job has been removed

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Fri, Feb 12, 2021

This job expires in: 18 days

Job Category: Financial

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A fiber optics telecommunications company is seeking a Remote Telecommunications Collections Specialist in Tallahassee.

Individual must be able to fulfill the following responsibilities:

  • Perform collections over the phone (inbound/outbound) and/or via email
  • Focus on retaining aged and struggling accounts
  • Interpret contracts if there is a need to resolve a customer dispute

Qualifications for this position include:

  • Ability to collect on past due accounts while making quality decisions
  • Demonstrated strong customer focus with ability to conduct detailed and intelligent financial discussions
  • Proven excellent analytical, negotiation and decision making skills
  • Ability to demonstrate sensitivity and compassion in a difficult situation
  • Advanced computer proficiency in Microsoft Office products including Excel and Word
  • Ability to identify and rectify billing issues without the need to transfer calls to other departments

COMPLETE JOB DESCRIPTION

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