Job Summary
A telecommunications company is filling a position for a Remote Telecommunications Customer Service Representative.
Core Responsibilities of this position include:
- Navigating between multiple systems to resolve complex customer concerns
- Uncovering customer wants, interests and needs in each customer interaction
- Demonstrating self-sufficiency through utilizing various support tools to research and resolve
Qualifications for this position include:
- Verified internet service with a minimum of 18 mb download and 12mb upload speed
- An established dedicated work area
- Willingness to participate in workspace audits