Job Summary
A provider of telecommunications solutions has a current position open for a Remote Telecommunications Solutions Customer Experience Head.
Individual must be able to fulfill the following responsibilities:
- Overseeing customer support and success functions
- Ensuring high levels of customer satisfaction and retention
- Developing efficient and user-friendly processes
Must meet the following requirements for consideration:
- 3 years experience leading a team of over 5 people
- Track record of working with geographically dispersed teams
- Ability to streamline processes and optimize tech tools