Remote Telephone Consumer Care Representative

This job has been removed

Location: Illinois, Wisconsin

Compensation: To Be Discussed

Staff Reviewed: Mon, Jun 07, 2021

This job expires in: 14 days

Job Category: Customer Service

Remote Level: Partially Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A sports equipment company is in need of a Remote Telephone Consumer Care Representative.

Candidates will be responsible for the following:

  • Professionally responding to and resolving inquiries to incoming consumer phone calls
  • Striving for first call resolution, working to resolve consumer issues at the point of contact
  • Working as a brand advocate across all brands supporting key sales and marketing initiatives

Required Skills:

  • SAP or similar program experience
  • High School Diploma or equivalent required
  • Previous customer service experience required
  • Exceptional communication skills in verbal and written forms
  • Must be detail oriented
  • Ability to type at least 30 wpm

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