Remote Telephone Interviewer

Job Summary

Conducting telephone interviews with insurance applicants, the temporary Remote Telephone Interviewer will gather detailed information to support the underwriting process while working remotely from states such as Arizona, Florida, New York, South Carolina, or Texas.

Key responsibilities

• Answer inbound calls and conduct telephone interviews with medical insurance applicants
• Make outbound calls to gather additional information as needed for underwriting
• Maintain confidentiality and handle sensitive information while meeting productivity and quality expectations

Required qualifications

• 6+ months of call center experience
• 1+ year of customer service experience
• High school diploma or GED
• Ability to navigate multiple computer systems and work in a virtual desktop environment
• Distraction-free remote workspace