Job Summary

A healthcare company has an open position for a Remote Telephonic Health Care Navigator.

Core Responsibilities Include:

• Completing telephonic outreach to members utilizing auto dialer and manual dialing
• Educating member on gaps in care and assists with scheduling provider appointments
• Assisting members with social determinants of health and links to community resources

Qualifications for this position include:

• High School Diploma / GED (or higher)
• 1+ years of call center and / or telephonic customer service experience
• 1+ years of professional experience in an office setting using the telephone and computer
• 1+ years of experience in analyzing and solving customer problems
• 1+ years of Healthcare/insurance/Social work/community outreach/ or advocacy experience
• Work experience using Microsoft Word, Excel, and Outlook