Job Summary

A healthcare services company has an open position for a Remote Tier 1 Customer Service Representative in Knoxville.

Candidates will be responsible for the following:

• Responding promptly and accurately to incoming inquiries
• Helping to resolve inquiries on products and services
• Setting expectations on deliverables with client or end users

Required Skills:

• Opportunities to attend conferences
• Associate’s degree or equivalent
• 0-2 years of general work experience
• Strong problem solving and troubleshooting skills
• Excellent listening skills
• Excellent interpersonal and communication skills