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Remote Tier 1 Customer Support Analyst

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Sep 02, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

An educational technology development company is seeking a Remote Tier 1 Customer Support Analyst.

Core Responsibilities Include:

  • Providing technical support to company customers
  • Creating and tracking support tickets for each issue with a high level of detail
  • Interacting with support teams aimed at working toward problem resolution

Must meet the following requirements for consideration:

  • 1+ years experience using Google suite products
  • High school diploma or equivalent
  • 1+ year experience working in the Customer Service field

COMPLETE JOB DESCRIPTION

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