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Remote Tier 1 Software Product Support Specialist

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Tue, Sep 20, 2022
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer

Job Summary

A software developer has a current position open for a Remote Tier 1 Software Product Support Specialist.

Core Responsibilities of this position include:

  • Serving as an advocate for our customers
  • Troubleshooting customer issues

Must meet the following requirements for consideration:

  • Experience in a Customer Service or Customer facing role
  • Ability to describe technical issues to a non-technical audience using common language
  • Demonstrated ability to work independently with limited guidance

COMPLETE JOB DESCRIPTION

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