Job Summary
A software development company is searching for a person to fill their position for a Remote Tier 1 Technical Customer Support Representative.
Core Responsibilities Include:
- Providing excellent customer service
- Providing support for incoming queries and issues
- Identifying, evaluating, and prioritizing end-user issues
Position Requirements Include:
- Previous professional experience working directly with customers to troubleshoot issues
- Regular and consistent access to a quiet work area to conduct business
- Ability to be consistently productive while working remotely