Remote Tier 2 Analyst

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Jul 01, 2020

Job Category: Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A healthcare company has an open position for a Remote Tier 2 Analyst.

Core Responsibilities Include:

  • Interfacing with clients through weekly calls, meetings, and by generating client-specific reports
  • Analyzing and triaging issues reported by clients
  • Ensuring that the Service Level Agreements (SLAs) are met

Required Skills:

  • Bachelor's Degree
  • 3 years of professional experience in a data analytics and reporting role
  • 3 years of professional experience in data analysis
  • Intermediate to Expert experience with SQL
  • Expert experience with JIRA, including the ability to generate reports from Jira