Job Summary
A healthcare company has an open position for a Remote Tier 2 Client Services Support Specialist.
Core Responsibilities Include:
- Providing stellar customer support to clients
- Assisting with troubleshooting, technical issues, workflows and best practices
- Effectively and clearly documenting all questions, issues and requests
Skills and Requirements Include:
- Ability to attend conferences, meet-ups, and formal training
- Bachelor's degree or equivalent experience
- 2 to 4 years of experience in client support, preferably in software company
- Ability to communicate technical concepts in the simplest of terms