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Remote Tier 2 eCommerce Customer Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Nov 23, 2020
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A digital customer engagement services company is filling a position for a Remote Tier 2 eCommerce Customer Support Specialist.

Must be able to:

  • Provide Customer Support via Zendesk ticketing system
  • Provide Customer Support via live chat
  • Provide Phone Support

Position Requirements Include:

  • Previous customer support experience
  • Comfortable using multiple screens/windows admin tools
  • Mastery of the written word (grammar, spelling, punctuation)

COMPLETE JOB DESCRIPTION

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