Remote Tier 2 Helpdesk Technician

This job has been removed
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Nov 21, 2022
This job expires in: 14 days

Job Summary

An information technology company is in need of a Remote Tier 2 Helpdesk Technician.

Core Responsibilities Include:

  • Developing and maintaining program support artifacts throughout the lifecycle of the initiative
  • Supporting and documenting the initiation

Skills and Requirements Include:

  • 2 years of relevant, applicable professional experience in managing end user IT support services
  • BMC Remedy experience
  • Experience with managing customer expectations and delivering the highest level of quality customer service
  • Possess or ability to obtain a Tier 4 High Risk Public Trust Clearance

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